How to Keep HR From Being the Employee Complaint Department

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Presented By 247compliance

Monday, October 21st at 1:00pm EST

Online sale ends: 10/21/19 at 12:00pm EST

247compliance.com

2035 Sunset Lake, RoadSuite B-2, Newark, Delaware - 19702

Online, DE 19702

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Talent

Natalie Ivey

Description

OVERVIEW

It seems that HR has become the place where employees go to vent about every petty slight or departmental squabble. And employees somehow expect HR to instantaneously fix them and smooth over all of their workplace-relationship issues. Certainly, when employees come to HR to lodge legitimate complaints of harassment, discrimination, or retaliation, of course, HR must listen, document and investigate. However, this petty nonsense with employees running to HR about anything and everything—and managers shirking their responsibilities in managing departmental conflicts— is getting out of control.

LEARNING OBJECTIVES

Review the root causes of “The Complaint Department”
Recognize how HR’s involvement in departmental concerns is actually an enabling behavior that is creating the “on-ramp” for foot traffic to HR’s door
Acquire communication tips and techniques to use when handling difficult, conflict-averse employees, and managers
Identify strategies and best practices for managing employee relations’ issues to provide a platform for solutions
Implement a consistent process for handling and documenting employee relations’ issues and HR investigations

WHO WILL BENEFIT?

Employee Relations specialist
Employee Relations manager
Employee Relations director
Labor Relations specialist
Labor Relations manager
Labor Relations director
Human Resources specialist
Human Resources manager
Human Resources director

SPEAKER

Natalie Ivey, MBA, SPHR, SHRM-SCP is President and CEO of Results Performance Consulting, Inc., (Rpchr.com) a company she founded in 2002. Ms. Ivey is an HR consultant, professional speaker, author, and educator within the HR profession. She designs and delivers targeted, results-focused leadership and professional development training programs and works with organizations to address destructive leadership behaviors and organization dysfunction.

For more detail please click on this below link:

http://bit.ly/2B9Dw8T

Email: support@247compliance.com

Tel: +1-(510)-868-1040

Presented By

Time

1:00pm to 2:30pm
Doors open at 1:00pm

Price

General Admission: $199.00

Age

All Ages

Venue

247compliance.com<br> 2035 Sunset Lake, RoadSuite B-2, Newark, Delaware - 19702<br> Online, 19702

Info Line

+1-(510)-868-1040