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[webinar] Teaching Your Front Line Staff to Ask BSA Questions
Presented By Global Wizdom
Tuesday, April 21st at 1:00pm EST
Online sale ends: 04/21/20 at 11:30am EST
Live - Webinar
Kellogg Center 26 West Dry Creek Circle, Suite 600
Littleton, CO 80120
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Talent

Thomas E Nollner

Description
Overview:
During this webinar, we will discuss what questions to ask, the specific KYC/CDD questions, the general customer update questions, and most importantly, the questions related to suspicious activity. When this webinar is over, you will understand what information is available, how you should analyze the information, what your regulators expect from your institution and some of the dangers of not fully complying with KYC/CDD information gathering requirements. You will be able to apply what you have learned during this webinar to your job function immediately upon returning to work after the seminar.
Areas Covered in the Session:
We will cover the responsibilities of frontline staff, customer service vs. bank preservation, updating customer information, CTR, SAR, and Monetary Instrument Log scenarios and questions, building a strong relationship between the frontline staff and back-office staff, and developing a culture of compliance in the frontline staff. We will also address, what customer information to gather, how to gather the information, why gathering the information is important, and how your financial institution can use the information.
Speaker:
Thomas E Nollner has more than 38 years of experience in financial institution supervision and consulting. Mr. Nollner spent 30 years as a National Bank Examiner (NBE) for the Comptroller of the Currency where he was a safety and soundness examiner and a compliance examiner. The last 15 years as an NBE and for the past 8 years as a consultant, Mr. Nollner has specialized as an AML/CFT examiner/consultant. In these roles he has analyzed financial institutions’ AML/CFT programs to ensure that they complied with applicable AML/CFT laws, rules, and regulations; he reviewed the suspicious transactions identification, monitoring, and reporting processes; he traced proceeds and transactions through several layers of activity; and he provided AML/CFT training for many different financial institutions.

Presented By

1:00pm to 2:00pm
Doors open at 12:45pm

General Admission: $159.00

Age
21+

Live - Webinar<br> Kellogg Center 26 West Dry Creek Circle, Suite 600<br> Littleton, 80120

866-896-1646

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