Luckily many of the critical sanitation and other controls previously developed for food safety help to prevent coronavirus as well. Now is the time to establish and require preventive training that will also help reduce driver absenteeism and turnover during these critical times.

While consumers may hold the brand accountable for failures, restaurants, retail outlets, delivery companies, and drivers share in the responsibility to protect all supply chain participants. From the drive-through line through the driver and into the consumer’s home, human lives are on the line.