The Best Technology for Addressing Security Issues at Events
Event management is both exciting and exhausting. It is exciting to see how your plans transform into a reality. But it is also exhausting because you have to prioritize the safety of everyone in the venue; customers, data shared, payments, etc.
Luckily, you can leverage technology to implement event securities effectively. Here’s how:
1. Crowd management software
The number of event attendees should be more than the number of your staff members. That’s why it's challenging to manage and control the crowd with effective software in place.
Luckily, there are crowd management technologies for crowd control. Crowd management technologies can help you direct the crowd to the right places during the event.
For example, it can help you direct crowds to block entryways around the venue. It can also help prevent people from cutting in line or entering reserved areas or staff-only areas without permission.
Crowd management technology options:
- Facial recognition
- Clearance/backstage passes
- Infrared cameras
- RFID tags for entry
- Guest management software
- Ticket scanners and QR codes
2. Secure payment processing
If your event involves selling something at the venue, make sure that your potential customers and their data is protected. That way, you won’t develop a reputation for having poor transaction security.
Using event management software that complies with the PCI rules can enable you to do that. PCI compliance ensures that your organization follows every security measure needed to protect credit card users.
How to have secure payment processing:
- Use secure payment processing like PayPal or a merchant account
- Use receipt printers or electronic receipts sent via email
- Send confirmation codes
- Use fraud protection tools (3D Fraud, PCI, passwords, etc.)
- Encourage sales online
3. Venue monitoring
When managing an event, the right people can’t be in all places at once to deal with issues along the way. Of course, the bigger the event, the more problems that will happen, and the harder it is to monitor everything.
This is where you should turn to smart technology.
Wireless security systems, cameras, alarms, motion-activated security options. Whatever you need to run a safe event! If you're short-staffed or have a large venue, let technology be your eyes and ears.
4. Emergency response tech
Technology can help improve security during your events by implementing efficient emergency responses.
During an emergency, you want the answer to be as quick as possible. Therefore, anything that could speed up that process is valuable to you. Technology can be used to help alarm the proper authorities should something go amiss.
The right equipment can also help you control the crowd during a significant emergency, like ones needing evacuations and the like.
Top emergency communication apps:
- GoToAID
- iTriage
- FEMA
- !Emergency!
- Life360
5. Monitor suspicious guests behavior
Given the number of people attending your event, it’s pretty likely that there will be a few no-do-wells lurking in the area. Since there are many people in the event, it can be tougher to monitor them, but a coordinated team effort can make that easier for your security team.
By getting yourself an effective communication device, you can coordinate with your team without hassle. That way, news travels fast enough that people can help prevent anything from happening before it even happens.
With the help of that technology, the event will happen with no staff issues and the people attending your event.
Onsite communication tech tools:
- Walkie-talkies
- HeyTell (instant voice messengar app)
- Voxer (push-to-talk app)
-
Headset radios
6. Secure confidentiality
When you’re managing an event, you’re going to be privy to private information from your guests and your attendees and even your staff members.
Given all that sensitive information under your care, you must learn how to protect and secure them.
You can set up an information system that you can limit who can access it. This event management security technology allows you to have the convenience of access to that data.
Simultaneously, the tech will have measures to ensure that there is limited access to that data through rigorous security and permissions.
7. Control and secure access points (online events)
The different access points are some of your event’s more vulnerable parts, especially when it’s time for the event. People come in and out often, so it's challenging to control and secure these access points.
Nowadays, all event planning ideas comprise video call apps to access the events. However, one concern that people have is the lack of security for these online conferences or events.
That’s why there’s an increased business need for virtual events.
This includes better control and security for those who come into the conference, even if it’s virtual. Through technology, you can control and secure access points online as well as during physical events.
8. Anticipate new risks
Another thing that event security technology can help you with is avoiding and identifying risk factors during the event.
The number of people in the event makes it difficult to ensure that you have everything under control, but technology makes it easier for you to do that.
It can help you identify unsafe areas that you can spot through security cameras, identify suspicious people, and many things.
Conclusion
Security issues at events can be a nightmare.
But some technologies can help you manage event security. Take advantage of these advancements and host your event with ease.
Author: Juliette Anderson
Juliette Anderson is an outreach community specialist for Alarm System Store, an E-commerce store for home security systems and equipment. When not at work, she's busy watching "Organize With Me" videos on YouTube.