Event Organizer Support

In your account, you can set up alerts to notify you of ticket sales (daily, weekly, monthly, etc.). For more information on viewing different statistics in your account, click here. To set up these alerts, Log in to your Purplepass event organizer dashboardSelect Settings Select Sale Alerts in the left-hand navigation bar When to receive…

To switch to using your own merchant account, log in to your account and go to Settings then Merchant Account. Select Use your own merchant accountEnter the requested information, including service fee details

If you want to change or reset your current password, follow these steps: Log in to your Purplepass event organizer dashboardClick Settings at the top right-hand corner of the screen At the top left of the screen, select Change Password First, enter your current password. Then enter your new password and confirm it to finalize…

Under preferences, you can set your account default options, taxes & fees, and organizer options. Log in to your Purplepass event organizer dashboardClick Settings at the top right-hand corner of the screen At the left of the screen, select Preferences Default Options - Here you can manage your time zone settings, default print-at-home and email…

If you want to change or are updating your company information, follow these steps: Follow the link to log in to your Purplepass event organizer dashboardClick Settings at the top right-hand corner of the screen At the top left of the screen, select Profile To change all the information, click and type in the details.…

Follow these quick instructions for logging in to your Purplepass event organizer account. Go to www.purplepass.comSelect Sign In in the top navigation bar This will bring you to the login pageUse your credentials to login